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Feedback about Feedback: Working Towards More Effective Delivery Between Veterinarians and the Nursing Team

  • VET WEBINAR
  • Feedback about Feedback: Working Towards More Effective Delivery Between Veterinarians and the Nursing Team
Lädt!
Which of the following most appropriately defines the word, feedback?
Apathy directed towards management due to ineffectual policies.
Detachment from self-reflection to compartmentalize reactions to events.
Indifference to others’ interpretations of interactions with challenging clients.
Mandating changes in hospital policies in response to difficult client encounters.
Transmission of evaluative or corrective information about an action or process.
 
Which of the following is not a type of feedback that was discussed in this presentation?
Debate
Formal review
Performance-enhancing feedback
Praise
Reward
Recognition
 
Which of the following most accurately depicts who benefits most from feedback in veterinary practices?
Clients
Hospital Directors
Hospital Owners
Nurses
Veterinarians
All the above
 
Which of the following most accurately describes the overarching goal of feedback?
Document deficiencies in annual evaluations.
Motivate the receiver to perform better.
Punish the receiver for falling short of expectations.
Reinforce hierarchies by flagging inappropriate behaviors.
Remove opportunities for employees to receive bonuses.
 
Which of the following most accurately describes what feedback hopes to achieve?
Alienation of team members
Faultlessness
Growth
Perfection
Punitive damages
 
Which of the following sports is the best analogy for effective feedback?
Frisbee
Rowing
Shot-put
Skiing
Water polo
 
Which of the following shapes best describes effective feedback?
Circular
Conical
Cuboidal
Linear
Pyramidal
 
Which of the following best describes one of the top ten tips for feedback delivery as was covered in this presentation?
Address opportunity areas of growth first.
Deliver unsolicited feedback.
Focus on character, not actions.
Give as many suggestions as possible.
Provide specific details including contextual references.
 
Which does the SBI model of feedback delivery stand for?
Setting – behavior – intent
Situation – behavior – intent
Situation – behavior - impact
Setting – behavior – impact
 
Which is the following most accurately describes the SBI model of feedback delivery?
It describes the significance of the named behaviors on others.
It emphasizes intent more than impact.
It encourages nurses to solicit feedback of their own accord.
It is only appropriate for delivering constructive criticism.
It tasks nurses to decide what to stop doing.