“Puppy & Kitten milestone moments: Using Stress Free approaches for first consults, treatments and puppy schools”
A new puppy or kitten has many ‘firsts’. Their first vet visit, groom, play session, illness. Some of these things are fun, positive and safe, while others can be frightening and painful. Our role is to ensure we create positive, safe and Stress Free ‘firsts’ to help develop happy, confident pets. This Stress Free Pets continuing education webinar will look at how we can use Stress Free Pets approaches to the many ‘firsts’ we see in clinic including the all-important first vet visit, and discussions on how Stress Free can assist in puppy school.
Recording from 3 December 2019
This webinar is sponsored by Stress Free Pets
Serena Dean BAppSc (VTM), CIV VN;TAE, MBA
Serena has been in the industry for 18 years holding positions as a senior Veterinary Nurse in both emergency and general practice before moving into education, training and leadership and management. As someone who loves to think and dream big, her passion for animal behaviour saw her conceptualise, create and successfully implement The Best Behaviour Program for Greencross Limited. An advocate for the industry Serena is a content contributor, speaker and guest lecturer for multiple platforms including the VNCA and The University of Queensland, along with being a member of the editorial board for the Australian Veterinary Nurses Journal. Serena is currently the Managing Director of Stress free Pets, an animal handling education program and certification for Veterinarians and Vet Nurses. She holds a MBA, Bachelor of Applied Science in Veterinary Technology & Management, Certificate IV in Veterinary Nursing, Certificate IV in Training and Assessment and is a professional member of the Society of Veterinary Behaviour Technicians (USA).