Webinare & E-Learning Kurse All webinars

The customer journey - attracting and retaining pet owners

Puhuja:

Following qualification from Liverpool University in 1989, Alison worked in practice for several years before pursuing a business career with Hills Pet Nutrition and MARS, where she discovered the passion for the customer experience that her award-winning company, Onswitch, is renowned for today. Established in 2001, Onswitch promotes customer-centred practice so pets and horses receive better care; providing research, marketing, CPD and business consultancy with an effective, innovative, straight-talking and client-led approach.
Alison is a lecturer at The University of Nottingham Vet School, teaching Customer Understanding. She is published widely and regularly speaks at key international veterinary congresses and events.
www.onswitch.co.uk

Booking information

Kesto: 0:57 h

Puhuja: Alison Lambert

sivulta 1

54,90

(sis. alv)

Voisit myös olla kiinnostunut

ease-my-pain-management-of-acute-and-surgical-pain-in-small-animals.jpeg

Isabelle Iff

0:48 h

Ease my pain - Management of acute and surgical pain in small animals

Tiedot

Jan Hendrik Steudtner, Amelia Woolums

0:58 h

Der Brennpunkt Lunge

"Vaccination isn't the same as immunization"

- Administration of a vaccine (vaccination) does not always lead to a protective and durable immune response (immunization). We will discuss reasons for failure of immunization in vaccinated cattle.

"Innovation Herdenimpfung im Milchviehstall"

- Mit einer vergleichbar hohen Atemfrequenz und einem naiven Immunsystem sind Rinder anfälliger für Grippe. Verfügbare Impfstoffe und moderne Impfkonzepte schützen gegen BRSV, PI3V und M. haem. über 6 Monate. Hier ein Beispiel aus der Praxis.

Tiedot