The name "webinar" is made of the words "web" and "seminar". A webinar is a seminar which is held online on the internet. It is a live and interactive event.
Can I participate in Webinars with my mobile device as well?
Yes, you can view on your smartphone or tablet also. Go to <link https: www.gotomeeting.com en-au webinar>www.gotomeeting.com/en-au/webinar in your browser. Select “Join a Webinar”, enter the Webinar ID (9 digit ID), enter your email address and select “Join”.
What advantages do webinars offer?
You can participate in our Webinars from your place of residence, in the comfort of your own home. You save time and money, because there is no travelling involved. Furthermore, you can use this medium to take part in lectures of renowned specialists from abroad, who would otherwise not be travelling to your hometown!
How do I receive CE points for my webinars?
Our webinars - whether live or from the archive - are generally recognized as continuing education. Depending on the country and webinar, you can receive the following accreditations:
- Austria: educational hours in accordance with the educational regulations of the Austrian Chamber of Veterinarians (ÖTK). - Germany: hours in accordance with Section 10 of the statutes of the Academy for Veterinary Continuing Education (ATF), countable as compulsory continuing education for ATF members. - Switzerland: educational points in accordance with the guidelines of the Society of Swiss Veterinarians (GST). - USA/Canada: Continuing Education Credits in accordance with the guidelines of the Registry of Approved Continuing Education (RACE).
The respective accreditation of a webinar (e.g. ATF, ÖTK, GST, RACE) can be found in the long text of the webinar description. The period of validity and other details are also stated there. The ATF, ÖTK and GST accreditations are awarded for 1 year. To receive the educational hours, you must complete the associated test within the specified validity period.
If there is no information about educational hours in the long text, no BS are available for this webinar.
Please read the webinar description carefully to ensure that all accreditations and conditions relevant to you are met.
How do I register for a Webinar?
You will find a list of all dates under Webinars. You can then view the programme in detail and register by filling out and sending an online form. Payment of the registration fee is effected by credit card directly. Your registration is only transmitted upon payment.
Where do I find the presentation at the time of the Webinar?
You will receive a link for registration from us 30 minutes prior to the start of the webinar. This link can also be found in "My account" > "My webinars". Please re-enter your given name and surname as well as your e-mail address and click "Register Now". Afterward you will be presented with the link to the actual Webinar. You will receive this link per e-mail as well. This link is your individual link and must not be shared with anyone, as no two people can log in with the same link and you would risk your own exclusion from the Webinar!
I clicked the link but can’t see the presentation.
The link becomes active beginning half an hour before the Webinar, but the Webinar does not start until the scheduled time.
Can I ask questions?
You can "raise your hand" (virtually) or pose questions to the host, who will then filter the questions (so that no question is posed more than once) and will then direct the questions to the instructor.
What can I see/hear during the Webinar?
During the actual Webinar, you see the Powerpoint presentation of the chosen topic and simultaneously hear your instructor live.
Will I be able to see the instructor?
It would be technically feasible but we purposely decided not to transmit live pictures of the lecturer per webcam to ensure that even participants with slower internet broadband connections can enjoy the Webinars at no loss of quality!
Can the other participants see/hear me?
No, your webcam and microphone are turned off toward the host!
Why is my credit card payment not going through?
In most cases, the payment fails due to a problem with your bank’s 3D Secure authentication. This is an additional security step where you must confirm the payment in your banking app, via SMS code or TAN. If this confirmation is missing or delayed, the bank automatically declines the transaction.
What can I do to complete the payment successfully?
Please try the following:
Check your bank’s notification (push message, SMS or banking app) and confirm the payment immediately.
If you don’t receive a notification, open your banking app manually – some banks show the 3D Secure request only inside the app.
Ensure your smartphone has a stable internet connection.
Try completing the payment using a different browser or device.
If the issue persists, please use an alternative payment method such as PayPal (currently available only for one-time purchases like webinars or e-learning courses; we are working on enabling this for flatrate payments as well).
What are the system requirements for my computer?
Please check the system requirements at Logmein, GotoWebinar:
