Feedback for Everyday Practice
In the professional setting, the process of evaluating and discussing the performance of employees requires the capacity to give and receive feedback. This process traditionally involves a discussion of the individual’s strengths and/or weaknesses, with suggestions to improve. The way in which feedback is provided might be often to infrequent and in some cases not at all. The delivery ranges from written to face-to-face or some combination of the two. Depending on the feedback culture of an organization, this may translate into an opportunity for any member of the team to ask for and/or share feedback with others, done with intention, clarity and authenticity. This presentation is intended to prepare the participants with foundational skills for giving and receiving feedback.
The Australian Veterinary Nurse and Technician (AVNAT) Regulatory Council has allocated (1) AVNAT CPD point to this continuing education activity.
Recording from 21 September 2023
Speaker:
Cindy Adams
MSW, PhD
She consults nationally and internationally in veterinary medicine on all applications of communication in veterinary medicine. She is the founder and Chair of the International Conference on Communication in Veterinary Medicine, Faculty & Board member for the Institute for Healthcare Communication, USA. Her most recent contribution to the profession is a handbook entitled: Skills for Communicating in Veterinary Medicine. This book was written for all members of the practice team as well as those responsible for training and coaching communication in a variety of settings. Dr. Adams was the recipient of the Peak Scholar in Entrepreneurship, Innovation & Knowledge in 2019.
