Transparency is a buzzword in human healthcare that emerged nearly two decades ago, when, in 1999, the Institute of Medicine released the controversial report, To Err is Human. This report estimated that 44,000-98,000 people die every year in the United States because of preventable medical errors. The publication concluded that medicine is imperfect, but can be improved when dialogue is initiated about how to reduce errors.
Transparency implies full disclosure and open communication, even when the topic makes the provider vulnerable. For example, transparency requires that the provider be truthful about a medical error. This creates an ethical dilemma for the provider, who may feel morally obligated to share, yet fear retribution.
Medical mistakes are not the only circumstance in which transparency may be warranted or desired. This webinar will introduce the communication skill of transparency and highlight how its use may be incorporated into clinical practice in a way that builds the veterinary-client relationship.
Recording from 29 January 2020
Speaker:
Ryane Englar
Ryane E. Englar, DVM, DABVP (Canine and Feline Practice) is an Assistant Professor and Clinical Education Coordinator at Kansas State University College of Veterinary Medicine.
In February 2014, Dr. Englar relocated to Arizona, where she was founding faculty for Midwestern University College of Veterinary Medicine. As an Assistant Professor of Small Animal Primary Care, she designed and debuted the communications coursework for the inaugural class of 2018.
Dr. Englar joined the faculty at Kansas State University in May 2017 to build the clinical skills curriculum for first and second year veterinary students. Her coursework emphasizes hands-on training with the opportunity for practice and repetition to build those clinical and professional skills that promote Day-One-Ready graduates.
Dr. Englar is the sole author of:
Englar, R.E. (Scheduled for Release In October 2019) Common Clinical Presentations in Dogs and Cats. Hoboken, NJ: John Wiley & Sons, Inc.
Englar, R.E. (2019) Writing Skills for Veterinarians. Sheffield, UK: 5m Publishing.
Englar, R.E. (2017) Performing the Small Animal Physical Examination. Hoboken, NJ: John Wiley & Sons, Inc.
When she is not teaching or brainstorming new approaches to learning, she is a competitive ballroom dancer and artist.
